Junior Operations Support

The Company

Colet Systems Limited ('CSL') is an innovative software company based in Hammersmith, West London. We are the creators of MollyBet, a market-leading product that provides global sports betting liquidity at compare-the-market best prices. MollyBet is distributed to a growing number of betting operators on a B2B basis, who offer it to their customers via desktop, mobile, and API platforms. At CSL, we pride ourselves on our relentless work ethic and commitment to maintaining our best-in-class status.

The Role

We are seeking a dedicated and analytical individual to join our growing Operations Team, supporting both MollyBet and Totus. This is a full-time position with a starting salary of £25,000 per annum with room for growth as you develop over time.

As a member of the Operations Team, you will:

• Manage live trading software and liaise with B2B partners and customers in real-time, particularly during peak sporting events.

• Immerse yourself in the product, becoming an expert in its functionality and identifying opportunities for improvement.

• Analyse and diagnose issues within the trading systems, proposing and implementing solutions.

• Interact with various data sources integrated into the system.

• Resolve bets and anomalies, conduct ad hoc analysis, and address customer issues promptly.

• Monitor bets and system performance, ensuring smooth operations.

• Collaborate with developers to improve metrics and communicate across teams to resolve issues.

What We’re Looking For

Above all, we value a strong work ethic and an analytical mind. Experience is not a prerequisite. The ideal candidate will::

• Demonstrate a proactive and dedicated approach to their work.

• Possess excellent problem-solving skills and the ability to think logically and accurately under pressure.

• Have a natural curiosity and enjoy dissecting systems to understand how they work.

• Be a self-starter, capable of working independently or as part of a team.

• Show strong communication skills and the ability to liaise effectively with partners and colleagues.

• Have an interest in sports and sports betting (a bonus, but not essential).

Work Schedule

Due to the nature of the role and the sporting calendar, this position can require weekend and evening work. We allow for remote working once you are fully trained up with one day a week required in the office after this time.

Benefits

• Casual environment

• Excellent work-life balance and flexible hours

• Discretionary bonus scheme

• Private health care

• Cycle to work scheme

• Generous private pension contributions

• Paid sabbaticals after 5 years

• Weekly free lunch and monthly social events

• Excellent holiday allowances (25 days, plus bank holidays and 2 bonus days at Christmas, buy or sell 5 days)

• Option to work from home

• Regular opportunities to attend Premier League matches